Water Damage FAQ

It depends on the size of the area, water category, materials and how long the water sat. Small Category 1 jobs may be in the hundreds to low thousands of dollars; large or contaminated losses can cost much more. Ask the provider for a written estimate and whether they work directly with your insurer.

Sudden, accidental damage like a burst pipe is often covered. Gradual leaks, rising floodwater and sewer backups are commonly excluded unless you have specific coverage. Check your policy.

Response times vary by provider availability and time of day. The provider will give you an estimated arrival time when you call.

No. We're a referral service. Your call is connected to an independent local restoration provider who performs and bills for the work.

For a small, clean spill caught immediately, maybe. But fans don't remove water trapped under flooring or inside walls, and in our humidity hidden moisture often leads to mold. Moisture meters are the only way to know it's dry.

Contact your on-post housing maintenance office first; they handle repairs to the home. See our Fort Stewart page for more.

Typically three to five days for most residential jobs, longer for hardwood, plaster or crawlspaces.

Usually not for clean-water jobs. For sewage, extensive mold or major flooding, temporary relocation may be safer; ask whether your policy covers additional living expenses.

Hinesville, Fort Stewart, Flemington, Walthourville, Allenhurst, Midway, Riceboro, and nearby Richmond Hill.